Founder and CEO
25+ years of experience building customer-centric strategies to drive sustainable growth; creator of the Platformed Enterprise and Credible Sustainable Brand models for organizational transformation.
“Jen possesses a rare blend of expertise in both customer and brand strategy – a now critical combination in today’s customer-centric business environment. She was invaluable working with me at Cisco, doing a remarkable job on a next-gen Insights team playbook for translating strategic customer insights into revenue- and business-building opportunities. She is positive, energetic and a talented storyteller who knows how to get people committed to a cause. I highly recommend Jen to anyone looking for a brilliant and seasoned strategist to quickly uncover ways to be more competitive!” - Chief Customer Officer, LeanData
20+ years operational expertise in innovation, platforms, sustainability and org/cultural transformation
Creating value through sustainability; unique background in the recycling and CPG industries
Ecosystem specialist; formerly the Managing Director of Strategyn UK.
Nearly thirty years of experience advancing needs-first innovation, co-creation, systemic design and customer-centred strategy.